Job Description
POSITION SUMMARY Family Health Center (FHC) is not just a place to work, it is a promise of a living, dynamic environment where people collaborate, innovate, build enduring relationships, excel, and grow professionally in a strong culture of ownership.
The Medical Assistant performs routine administrative and patient care support duties in a medical practice to assist medical and/or nursing staff in the examination and treatment of patients and contribute to a positive patient experience and healthy work.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
•Supports and adheres to the Organization's Mission, Vision, and Values.
•Performs triage activities, rooming patients for providers, and updates EMR as directed for each patient according to FHC policy.
•Telephone Interactions: As directed, completing necessary telephone communications with patients, families, pharmacies, and/or other health care facilities.
•Administrative tasks including, but not limited to, telephone interactions with patients, families, pharmacies, and/or others as necessary for the care of the patient, patient check in or check out, prior authorizations, scheduling appointment, verification of benefits, and coordination of referrals and testing.
•Office procedures as directed and per department specific competencies. Maintain clean and stocked office, as directed.
•Provide patient with written instructions regarding procedures, medications, or follow up instructions at the direction of the provider.
•Administer medications per the provider order.
•Provide assistance with prescription medication refills per department protocols. Working with pharmacies for medication refills and prior authorization of medications, notify patients of refills, and documents actions within the EMR per provider orders.
•Maintain department specific competencies related to point of care testing, equipment handling, and specialty training.
•Performs other duties as assigned.
PERFORMANCE REQUIREMENTS
Mental: Demonstrates knowledge of the physical and psychosocial needs of the patient population. Must exhibit communication skills, and ability to work with providers as well as other members of the multi-disciplinary treatment team. Ability to interpret written and verbal orders by the providers.
Physical: Occasionally lifts, pushes and transfers patients. Lifts supplies and large equipment. Manual dexterity and mobility. Occasional reaching, stooping, bending, kneeling and crouching. Visual acuity for reading thermometers and equipment and for recording in the electronic medical record. Must be able to hear sufficiently to perform routine physical examinations. Must have the capability to drive.
Skill: Must be able to communicate effectively. Must have ability to use patient care equipment. Must have ability to work with computers. The outpatient nurse must demonstrate the knowledge and skills necessary to provide the appropriate treatment, care, and services for the clients they will serve.
Working Conditions: Works in a clean, well-lighted office.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
•High School Diploma or equivalent.
•Basic Life Support
Preferred
- Experience working in outpatient medical office setting, phlebotomy.
- Certified Medical Assistant or Registered Medical Assistant from the following certification bodies:
•National Health Career Association (NHA)
•National Association for Health Professionals (NAHP)
•American Medical Technologists (AMT)
•American Association of Medical Assistants (AAMA)
•National Center for Competency Testing (NCCT)
•American Allied Health (AAH)
•The American Registry of Medical Assistants (ARMA)
NOTE
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Pay Range: $18.25 per hour Family Health Center
Job Tags
Hourly pay, Contract work,