Job Description

Responsibilities:

As a CSR one will be working with the public, acquiring information, inputting data, and formulation of quotes. This will also include making changes, taking payments, sending insured’s documents and information pertaining to his/her or the organization’s insurance policy, and answering simple coverage questions. Along with these responsibilities, it is common to take claim information, file claims, and follow up with clients on these claims.

A CSR will also work closely with agents creating and following workflows, checklists, to support sales and management of client’s policies. 

Qualifications and Prior Expertise:

· Licensed in Property and Casualty

· One year of prior experience

· Proficiency in Excel, Microsoft, Outlook and Agency Management Systems

· Full-time job position, Monday through Friday, 9:00 AM to 5:00 PM

· Required to be in office – Utah location

· Organized – in office and digitally

· Must maintain confidential information

· Result oriented and focused with a strong attention to detail

· Effective communication skills

Our Story:

With roots dating back to the early 1900s from a bank in Southeastern Idaho, Mountain States Insurance is now a multi-location independent agency serving Southern Idaho, Northern Utah, and Western Wyoming. Business was largely based on rural living such as farming, ranching, and agriculture businesses, but with growth into new territories, Mountain States Insurance (MSIG) is also focused on commercial property and casualty lines of insurance. Supporting these lines along with personal and crop insurance, MSIG is excited to hire individuals seeking to be part of a team in placing and maintaining insurance needs.

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